We offer a comprehensive range of services. It is our goal to enable our customers to produce reliable high-quality surface coatings when using Schlötter chemical processes and equipment. As a leading supplier in the field of electroplating technology, we provide our customers with a professional and highly skilled level of services to support our products, both in chemistry and in plant technology. Our motto is: We offer one-stop solutions, so your surfaces are in good hands with us.
We analyse customer samples of our electrolytes in our service laboratory, carry out error analyses or microsections, plate customer samples in our inhouse plating shop, train customer personnel or provide support onsite.
We provide extensive documentation for all our processes some of which are tailored to individual customer needs, including technical data sheets (TDS), safety data sheets or laboratory folders.
In our training laboratory in Geislingen, we offer individual customer training. Here our customers learn how to operate our processes, acquire practical and theoretical knowledge on our electrolytes and carry out Hull cell tests in the laboratory.
Register in the customer login on our website. In the login area, our customers have access to the technical information on the processes (TDS, laboratory folders) they are using.
Customers of Schlötter can rely on our support. Our qualified service technicians provide support onsite with our customers and through this level of close cooperation we can develop solutions to technical problems.
Schlötter plants have a long life and are capable of continuously operating 24/7 for many years. In order to ensure that equipment operates to its optimum capability, our experienced service and installation teams provide regular maintenance and repair services. Our wear and spare parts service ensures the availability and supply of spare parts. With Schlötter plants which remain operational for many years, the process sequences may change in line with new process requirements or new functions. In these instances, our service team can provide assistance with control system adaptations using the Schlötter SLOTRONIC plant control system.
For ongoing maintenance, our experienced technicians will examine the condition of the customer plant and suggest appropriate measures.
Regular maintenance ensures the continuous reliability of plating plant. Our maintenance team will be happy to agree a maintenance schedule with our customers.
We undertake to ensure that spare parts will be available or workable solutions will be found for Schlötter plant even after being in operation for several years.
Our customers’ software requirements are as diverse as their applications. We develop individual software modifications and updates for the SLOTRONIC plant control system.